Frequently Asked Questions

What is included in your price?
We include delivery, 1 hour of set-up time, and break-down.  There is also a full-time attendant during the entire event to help you and your guests.  There are no limits on the number of pictures you can take during your event.

How are you different than the other photo booth companies out there?
With us, you actually have a choice between the authentic style booths or the more modern ones.  We use cameras that produce first rate photographs on excellent quality photo paper.  But most importantly, we offer exceptional service…we’ve done hundreds of events and understand that your event and your guests are of the utmost importance!  We pride ourselves on being professional and courteous.  We’re always on time and all of our attendants are polite and personable.  We will be attentive to your needs from the time of your booking until the end of your event.

How do I reserve the booth?
Reserving the booth is simple; simply leave a 25% deposit and we will reserve your date, no matter how far in advance!

How long in advance do I have to reserve the booth?
There are no set timelines.  You can call us a week in advance or you can call us a year in advance and if we have availability, we will be there!  But dates are generally reserved well in advance so to be sure you have our photo booth at your event, reserve the booth and secure the date as far in advance as possible.

My event is more than a year away and I do not have a set date or venue; do I have to reserve the booth now?
Again, you do not have to reserve the booth now, but we recommend that you put a deposit and reserve the booth as soon as you can.  When you know when you are going to have your event, you can let us know, and we will reserve the date for you.

What is your cancellation policy?
The deposit you put down is non-refundable.  But if you pay us for the entire event and then want to cancel, as long as you notify us at least 30 days in advance, we will keep 25% and refund the difference.

Do I need to know how to use the photo booth?
The photo booths are very simple to use.  Once you get in the booth, the instructions are displayed for you on the monitor.  And for some added assistance, we will have a friendly, full-time attendant there to help your guests.

Will there be someone there from your company in case something goes wrong?
Normally, there are no issues.  But our full-time attendant will be there in case an issue arises.

Can I personalize the photo strips?
Of course, the photo strip/postcard has four pictures.  There is space for a caption on all of our layouts.  You can include your name(s), date of event, a logo, or almost anything else you desire.

Can I personalize the actual photo booth?
Definitely!  If you choose our classic booth you can actually “wrap” it with pictures that you provide us.  We have three sides where you can put life-sized pictures!  You send us your favorite pictures and we’ll take care of the rest.  If you choose our party booth, the external monitor can play a customized slideshow of the pictures being taken inside the booth or you can provide us with your own slideshow (or picture) which can be displayed instead.

What if I want to extend the time I can use the photo booth beyond what I had originally requested?
That’s not a problem.  Just let us know at the event, and if we are able to extend the time, we can stay longer for a nominal overtime fee.

How many pictures are on the photo strip and how many copies do I get?  What if I want more copies?
If you choose the traditional photo strip layout, there are actually two photo strips that are dispensed; one copy for your guest and the other for you to enjoy.  The two identical photo strips have four pictures each.  If you want more copies, it’s not a problem; you can purchase a CD with all of the pictures you have taken during your event.

How long does it take for the pictures to print out?
The pictures print out as soon as each set of guests comes out of the booth…in mere seconds!

The venue where my event will be held requires insurance, do you have that?
Yes, we do have insurance if your venue requires it.

How far do you travel?
We will come to you in the tri-county area (Miami-Dade, Broward, and Palm Beach) for free.  If your event is held outside the tri-county area, we may still be able to come to you based on availability.  There may be a nominal travel fee based on distance.

Do you only do weddings or do you do other types of events as well?
We do much more than just weddings!  We do all types of events, including Bar/Bat Mitzvahs, Sweet Sixteens, Quinces, Birthdays, Anniversaries, Corporate events, Charities, or just because!  It doesn’t matter what kind of event you need us for, we will be there for you!